Privacy Policy

This English text is an informational translation. The Turkish text prevails and is the binding version.

1. Introduction

This Privacy Policy explains how information collected from our users ("you", "your") is processed within the scope of the tazminat.com website, the portal.tazminat.com user portal, the new user interface, the calculation application programming interface (API) and related services operated by Tazminat.com ("we", "our").

2. Information Collected

The following information may be collected through Tazminat.com:

2.1. Information you provide

• Account information: First name, last name, e-mail, telephone, professional title.
• Billing information: Billing address, tax office, tax number (for corporate customers).
• Contact form data: Name, e-mail, message content.
• Calculation files: Statements of claim, expert reports and appraisal documents you upload.
• Calculation information: Information you enter for calculations (which may belong to third parties) and the reports generated from it.
• Sharing information: When you send a report by e-mail, the recipient's e-mail address and the note you add.
• Payment information: Credit card details (processed only by the payment institution; not stored by us).
• Health information: Information you enter for a degree of disability calculation or application and information in the health reports you upload (special category personal data).
• AI: When you use AI features, document text whose personal identifiers have been redacted on your computer; the key of your own AI account that you connect (encrypted).
• Consent and permission records: The contracts you approve, your commercial message consent and your explicit consents (date, IP, browser); your notices of withdrawal.

2.2. Automatically collected information

• Technical data: IP address, browser type, operating system, device information.
• Usage data: Pages visited, session duration, device and browser type. This data is collected through Google Analytics only if you consent to analytics cookies. In the portal, record numbers and query information in page addresses are deleted before sending; your name, e-mail address, and calculation and report contents are not sent for measurement.
• Security logs: Login and session records (IP address, browser information, time) and failed login attempts.
• Cookie data: Preference and session information (see our cookie policy).

3. Use of Information

We use the information we collect for the following purposes:

• Providing and maintaining our services.
• Generating calculations and reports.
• Managing user accounts.
• Carrying out invoicing and payment processes.
• Providing customer support.
• Improving our services and developing new features.
• Fulfilling legal obligations.
• Information security and combating fraud.
• Sending campaigns and announcements if you have consented to commercial electronic messages (commercial message consent text).
• Concluding the distance sales contract, processing notices of withdrawal and making refunds.
• Providing AI features if you have given explicit consent (explicit consent text).
• If you give consent, statistically measuring use of the site and portal.
• Protecting your account with two-step login.
• Sharing your reports at your request.

4. Information Sharing

We do not sell your personal data. However, we may share it in the following cases:

• Service providers: Companies we work with to provide services such as cloud computing, payment and e-mail.
• Business partners: For court-appointed expert and specialist services (only the necessary information).
• Legal authorities: In cases of legal obligation such as a court order or a prosecutor's request.
• Legal advisors: In legal disputes.
• Company transfer: In the event of a company merger or acquisition (prior notice is given).
• Google (Google Analytics): Measurement data, only if you consent to analytics cookies. This data may be processed on servers abroad. Google signals and ad personalization are turned off.
• SMS and e-mail service: For the delivery of login verification codes and notifications.
• Payment and invoicing: Türkiye İş Bankası (card payment; card details are not stored) and the e-archive / e-invoice private integrator.
• AI providers (Anthropic, Google, OpenAI): Redacted document text, only with your explicit consent; processed abroad (USA).
• Google reCAPTCHA, login with Google / Apple: When you use these features, for the prevention of abuse and for authentication.

Report sharing

When you share a report by WhatsApp or e-mail, a sharing link is created. Anyone with this link can view the report without logging in. The link automatically becomes invalid at the end of the period you choose (1–90 days); you can cancel it whenever you wish. Since the report may contain information belonging to third parties, it is your responsibility to check the recipient and the content before sharing.

5. Data Security

We take the following technical and administrative measures to protect your personal data:

• SSL/TLS encryption: All data communication is encrypted.
• Two-step verification: At portal login, a one-time code sent by SMS or e-mail is required in addition to the password.
• Password and session security: Passwords and session keys are stored in irreversibly hashed form; sessions close automatically after a certain period.
• Access control: Access to personal data is limited by authorization.
• Data backup: Regular backup and disaster recovery procedures.
• Server security: Firewall, DDoS protection, regular security patches.
• Employee training: Personal data protection and information security training.
• Logging: Critical operations are logged and regularly audited.

6. Cookies

Cookies are used on our site and in the portal. Your cookie preference is shared between tazminat.com and portal.tazminat.com; consent or refusal given on one also applies on the other. Analytics cookies are used only if you give consent. Cookies are used to remember your preferences, provide session management, measure site performance and improve the user experience. For detailed information, see our Cookie Policy page.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy policies of these sites. You are advised to review the privacy policies of linked sites.

8. Children's Privacy

Our services are aimed at users over the age of 18. We do not knowingly collect personal data from persons under the age of 18. If you become aware of such a situation, contact us; we will take the necessary action.

9. Policy Changes

We may update this Privacy Policy from time to time. In the event of significant changes, we will make an announcement on our site and, if necessary, inform you by e-mail. You are advised to review the policy regularly.

The update date is stated at the top of the page. Changes made to the policy take effect from the date they are published on the site.

10. Contact

You can contact us with questions about this policy or the processing of your personal data: