Terms of Use

This English text is an informational translation. The Turkish text prevails and is the binding version.

1. Parties and Scope

These Terms of Use have been concluded between Oser Yazılım Limited Şirketi (MERSİS 0648108285100001; Atatürk Bulvarı 44/20 Çankaya/Ankara; [email protected]; +90 850 888 65 80) ("Service Provider"), which provides services under the Tazminat.com brand, and the natural or legal person ("User") using the tazminat.com website and services.

By accessing the site or using the services, the User declares that they have read, understood and accepted these terms.

2. Scope of Service

Tazminat.com offers the following services:

• Calculation modules: Vehicle depreciation, labor claims, traffic accident, work accident and sentence execution calculations.
• Custom reporting: Signed specialist report under HMK 293.
• Information resources: Explanations of legislation, Court of Cassation decisions, sample reports.
• Portal services: User account, credit system, saving, downloading and sharing of reports (sharing link, WhatsApp, e-mail).
• Free calculations: Calculations that do not require credits, such as gross-to-net and net-to-gross wage, attorney fee and statutory interest (membership required).
• New user interface: Paid calculations are open to users holding the professional package. The professional package means that all three of the labor claims, traffic and work accident (actuarial) and sentence execution packages are valid together.

3. Membership and Account

The User undertakes to provide accurate, up-to-date and complete information when creating an account. Account security is the responsibility of the user:

• Password confidentiality must be maintained by the user.
• One-time codes sent by SMS or e-mail at login and session keys are personal; they must not be shared with anyone.
• Sharing account information with third parties is prohibited.
• Suspected unauthorized access must be reported to Tazminat.com immediately.
• Users under the age of 18 cannot create a membership.

4. User Obligations

The User agrees to comply with the following rules when using the site and services:

• To act in accordance with the laws of the Republic of Türkiye and related legislation.
• To respect the rights of others; not to produce content containing insults, threats or slander.
• Not to use the site for the purpose of spreading malware, hacking or sending spam.
• Not to collect the services, calculation results, calculation parameters or site content by automated means (bot, scraper, bulk query); not to overload the services.
• Not to use calculation results to produce misleading or forged documents.
• To have the necessary legal basis for personal data belonging to third parties (client, employee, accident victim, convict, etc.) that they enter into a calculation or upload, and not to use this data outside its purpose.
• To share report sharing links only with the persons concerned; to cancel links that have become unnecessary.

5. Intellectual Property

All content on the site (text, images, software, design, logo, database) belongs to Tazminat.com or is licensed. Copyright, trademark rights and other intellectual property rights are protected.

The user may not perform the following actions:

• Copying, reproducing or distributing the content.
• Using it for commercial purposes (without written permission).
• Reverse engineering.
• Using the logo or trademark without permission.

However, the user may use the reports generated from their own calculations for their own work. Selling reports to third parties or reproducing them for commercial purposes is prohibited.

Content uploaded by the user and notice of infringement

The user accepts that they hold the necessary rights and authority over the documents, images and texts they upload (documents, power of attorney, vehicle photographs, custom report attachments, support messages) and that these do not infringe the intellectual property and personality rights of third parties; otherwise, the resulting liability rests with the user. Uploaded content is not published publicly; it may be accessed only by the user, persons with whom the user shares it and, to the extent required by the service, authorized personnel and experts.

If you believe that content infringes your rights in intellectual and artistic works or your personality rights, you may submit a notice to [email protected] with information identifying the content (report or sharing link, description), a document showing your ownership of the right and your contact details. The notice is reviewed; if unlawfulness is clearly established, the content or sharing link is blocked from access and removed, and the relevant user is informed.

6. Pricing and Payment

Tazminat.com services are offered through credit-based packages:

• Package prices are clearly stated on the site.
• Credits may be used on an annual basis; they do not carry over at the end of the period.
• Automatic renewal is optional and is off by default on the payment screen: the user selects it themselves at the time of purchase and may turn it off free of charge at any time from the My Account section. Renewal is made at the amount of the first payment and is notified by e-mail one day before renewal. Card details are not stored at Tazminat.com.
• For paid calculations, each calculation deducts 1 credit from the credits of the relevant module. Free calculations do not deduct credits.
• Prices are shown including VAT on the site and on the payment screen (except those marked "+ VAT", such as the single-file AI entitlement; the total on the payment screen always includes VAT).
• Before each purchase, an order-specific pre-contract information form and distance sales contract are displayed and must be approved; a copy of the contract is sent by e-mail.

Withdrawal and refund

• The right of withdrawal is 14 days starting from the day of payment; it is exercised with the Use my right of withdrawal button on the order page in the portal or by e-mail.
• For each report and AI operation used during the withdrawal period, the single-use unit price stated in the pre-contract information form is deducted from the refund; the package price is not divided by the number of credits.
• In expert approval, the review and approval are carried out within the scope of the data entered by the user.
• For one-off services (expert approval, custom report, disability application, vehicle query), the right of withdrawal ends once performance has begun. A return invoice requirement applies to corporate buyers, and an immediate performance condition applies to subsequent orders of a buyer who has exercised withdrawal.
• Detailed terms: distance sales contract, right of withdrawal.

Trial version

• New accounts are given, once and for 14 days, a limited number of free credits in each of the labor claims, actuarial (traffic and work accidents), sentence execution, degree of disability and reduction modules; vehicle depreciation and AI are not included in the trial.
• The trial is activated by verifying the telephone number via SMS; a second trial cannot be activated with the same telephone, e-mail or browser. Deleting and reopening the account does not grant a new trial entitlement.
• No card details are collected for the trial; when the trial ends, no fee is charged and there is no automatic switch to a paid package.

AI features

• AI reads documents and shows missing and contradictory points; the calculation is performed by the Tazminat.com modules. AI output may contain errors; checking the results is the user's responsibility.
• Tazminat.com AI is used with a package or a single-file entitlement; if they wish, the user may connect their own Claude, Gemini or ChatGPT account (the provider charges the user directly).
• Before document text is sent to AI, personal identifiers are redacted on the user's computer; the explicit consent text applies to transfer abroad and health data.

7. Limits of Liability

Tazminat.com cannot be held liable for the following:

• Damages arising from the use of calculation results for a legal decision.
• Incorrect calculations resulting from erroneous information entered by the user.
• Force majeure (natural disaster, cyberattack, power outage, etc.).
• The accuracy of information obtained from third-party sites.
• Disputes arising between users.

Calculations are produced to expert standards and in compliance with current legislation. However, a final legal decision requires the opinion of a lawyer. Tazminat.com cannot be held liable for direct or indirect damages due to possible errors in calculations.

8. Termination

Either party may terminate these terms at any time:

• User: May end the service by closing their account.
• Tazminat.com: May suspend or close the account in the event of a breach of the terms.

In the event of termination, a refund request for the user's remaining credits is evaluated. However, in the event of termination due to breach, a refund may not be made.

9. Dispute Resolution and Competent Court

The law of the Republic of Türkiye applies to disputes arising from these Terms of Use. In disputes between merchants, the Ankara Courts and Enforcement Offices have jurisdiction (HMK Art. 17); in other cases, the general rules of jurisdiction apply. For users who are consumers, the right to apply to consumer arbitration committees and consumer courts (Law No. 6502 Art. 68 and Art. 73) is reserved; this jurisdiction clause does not apply to their detriment.

The parties shall first endeavor to resolve disputes by amicable means. If this is not possible, recourse is made to the courts.

10. Entry into Force

These Terms of Use enter into force on the date of publication on the site. Tazminat.com reserves the right to update the terms at any time. Changes take effect from the moment they are published on the site.

By continuing to use the site, the user is deemed to have accepted the current terms.